Service

We are happy to create based on your requirements, within 48 hours a pattern marking with a detailed reporting format.

Or make an appointment for a free, no-obligation pattern marking and application advice in your home with us.

 

Our Promise

Customer support is for our sales and service team always at the center. An ongoing exchange of experience and a partnership are a matter of course. From personal applications consulting and commissioning on site, to free marking system* during the repair period, we are always at your disposal.

Our sales team is available from Monday to Friday 8:00 to 17:00 clock.

Tel.: +49 (0)212  88 17 95-60, E-Mail: vertrieb@couth-butzbach.de

 

Pattern creation

In addition to our extensive consulting related to your application, we will create a free pattern marking for you.

Please send us your product, we create for you without obligation within 48 hours, a pattern marking incl. sample report. Or make an appointment for a free, no-obligation application consulting incl. pattern marking in your home with us.

Our sales team is available Monday to Friday 8:00 to 17:00 clock.

Tel.: +49 (0)212  88 17 95-60 
Email: vertrieb@couth-butzbach.de

 

Repair

We guarantee a repair within 24 hours! Upon request we provide you for free during the repair period a marking system* available. Our Customer Service Manager Mr. Portoulidis is accessible from Monday to Friday 8:00 to 17:00 clock.

Tel.: +49 (0)212 88 17 95-73 
Email: portoulidis@couth-butzbach.de

Please note:

Please send your marking system for repairs directly to Germany to the following address. We guarantee a repair within 24 hours.

Couth Butzbach Produktkennzeichnung GmbH
Abt. Reparaturservice
Oberhaaner Str. 2
42653 Solingen
Deutschland

 

*(Applies only for available standard marking units!)